British Geeks

British GeeksBritish GeeksBritish Geeks

British Geeks

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Privacy Policy

 

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website, products, software, cybersecurity solutions, technical support services, and related offerings.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing and payment information
  • Mailing address
  • Support requests and communications

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Log files
  • Website usage statistics
  • Security event and monitoring data

Service-Related Information

When providing technical support or cybersecurity services, we may access information necessary to diagnose, troubleshoot, secure, or maintain your systems. Such access is limited to what is reasonably required to perform the requested service.

How We Use Your Information

We may use collected information to:

  • Provide and maintain our services.
  • Process orders and payments.
  • Deliver technical support and customer service.
  • Improve website performance and user experience.
  • Monitor and enhance cybersecurity protections.
  • Detect, investigate, and prevent fraud or unauthorized activities.
  • Communicate service updates, maintenance notifications, and important information.
  • Comply with legal and regulatory obligations.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take security seriously and employ industry-standard practices, no method of data transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following circumstances:

  • When required by law, court order, or governmental authority.
  • To protect our legal rights, property, or safety.
  • With trusted service providers who assist us in operating our business and delivering services.
  • During mergers, acquisitions, or business restructuring activities, subject to appropriate confidentiality protections.

Third-Party Software and Services

Our services may involve the installation, configuration, or support of third-party software, security products, or cloud services.

We are not responsible for the privacy practices, policies, or content of third-party products, websites, or services. Users are encouraged to review the privacy policies of such providers separately.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Analyze website traffic.
  • Remember user preferences.
  • Enhance security and performance.

Users may adjust browser settings to manage or disable cookies; however, certain website features may not function properly as a result.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services.
  • Meet legal and regulatory obligations.
  • Resolve disputes.
  • Enforce agreements.
  • Maintain business records.

Once information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

Customer Responsibilities

Customers are responsible for safeguarding account credentials, passwords, and access information associated with our services.

Customers should promptly notify us of any suspected unauthorized access, security incidents, or data breaches affecting their accounts.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.

International Data Transfers

If applicable, your information may be processed or stored in locations outside your jurisdiction where our service providers, partners, or infrastructure providers operate. We take reasonable measures to ensure appropriate protection of such information.

Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.

Requests may be submitted using the contact details provided below.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website and become effective upon publication unless otherwise stated.

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website.

Last Updated: June 2026

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BRITISH GEEKS

35 Scrutton Street, London, UK

+44 20 3026 3284

Copyright © 2026 BRITISH GEEKS - All Rights Reserved.

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